All ELECTRONICS have a 1-year return policy, which means you have 365 days after receiving your item to request a return.
To be eligible for a return, your item must have a manufacturing issue causing the product not to work as intended.
To start a return, you can contact us at email@example.com. Please note that returns will need to be sent to the following address:
ATTN: Backgroove Records
572 1st Ave N
FL, 33701, United States
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at firstname.lastname@example.org.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at email@example.com.