Shipping costs will be calculated at checkout based on items and your location. If your order is $100 or more you will receive free economy shipping!

Shipping times will vary based on your location but we normally ship out orders the next business day!

We have a 1-year return policy on all of our ELECTRONICS as long as the reason for return is that a manufacturing issue has caused the item to not work as intended. *Items not covered in warranty include cartridges and stylus*

To reach out for any reason please visit our Contact Us page to email us or submit a contact form.

You can buy BackGroove products at many independent record stores across the US. Visit our FIND A STORE page to find a store near you!

Here is a video on attaching your anti-skate https://youtu.be/xFgZPJZgY4I

The turntables do not come completely assembled but they are very simple to put together. Here are some setup videos on our Youtube https://www.youtube.com/@backgrooverecords/featured

Here is a video on how to replace the cartridge on your BackGroove turntable https://youtu.be/UWRFHWDO2Y8